When can I have an STI test?

We can get an appointment for you today. Please call us to book at a clinic near you.

How long does an STI Test appointment take?

Most appointments take around 10 to 15 minutes. If you have any questions about STIs then please call our team who are available 24/7.

Do I need a referral letter from my doctor?

No referral letter is needed. As your private provider of testing, we manage everything that you need for the test from the appointment, testing, and results reporting. We are here to help you as efficiently as we can.

Do I need to fast or follow and special instructions before my test?

There are no fasting requirements before your tests. If you have a urine test, please try not to use the loo for two hours before your test.

What is the cost of the doctor consultation?

Doctors' consultations are included in the cost of your test. These may be delivered in person or remotely.

Can payment be made at the clinic or on arrival?

All appointments must be booked and paid for in advance. We are sorry that we do not take payments at the clinic. You can pay by Mastercard, Visa, AMEX or by bank transfer.

Peace of Mind

How It Works

Step 1Book Your Test

You can book your appointment online, by telephone or webchat

Step 2Attend The Clinic

Attend your appointment and have your samples taken by our friendly team.

Step 3Receive your Results Securely

We will notify you when your results are available. You can retrieve them via your secure online portal.

Step 4Follow-up Treatment

We can help you with any treatment or referral you may need.

The Better2Know Peace of Mind Screen:

Provides confidential testing for three of the most common STIs in Hong Kong
You are eligible for this screen just 14 days after any potential exposure
Fast results reported securely online

Our Peace of Mind Screen tests for three common infections, which can cause long term health problems if they are not detected and treated early.

What does the Peace of Mind Screen test for?

The Peace of Mind Screen includes testing for:

Chlamydia
Gonorrhoea
Syphilis

You can bolt on additional STIs to this screen at a discounted price. This includes testing for HIV, Herpes, Hepatitis B, Hepatitis C, and many more.

What will happen at my appointment?

Your clinician will need to collect blood and urine samples for the Peace of Mind Screen. There are no uncomfortable swabs needed. Please make sure you can produce a urine sample at your appointment. You may find it helpful not to go to the toilet in the two hours prior to your appointment. There are no fasting requirements for this screen.

How will I get my results?

Better2Know's sexual health experts will review your results and upload them to your secure patient results area as soon as they come in. Our team reports results 24 hours a day, 7 days a week. We will also contact you via your preference of email, phone call or SMS as soon as all your results are ready to report.

What if my results reveal that I have an STI?

Do not worry, we will help you. All the infections in this screen are curable with antibiotics. Your Better2Know doctor can help you to get the right medication and advice. You can also take your results to your doctor or sexual health centre if you prefer.

How do I book?

Book your appointment securely online by clicking the Get Started button. You can also contact our friendly team of experts at the telephone number listed at the top of the page.

Still Have Questions?

That’s alright. This is a complex subject and most people aren’t familiar with it. Here is a list of common questions we get asked by people just like you. If you can’t find the answers you’re looking for, you can also visit our dedicated FAQ Section

You can also contact us directly — we’re standing by to help.

Call us on 5808 6571

Open a Live Chat

Peace of Mind

Clinic Test

Tests For

Need assistance? Contact one of our expert advisors.

Call 5808 6571