Getting treatment

  • Better2Know can arrange private consultations with experienced doctors.
  • The doctor will answer any questions that you have and arrange a prescription, or referral, as appropriate.
  • Complete the course of medication as required, or attend a referral appointment. Refrain from intercourse until the end of your course.
  • Use the Better2Know system in your secure patient area to let any partners know about your infection. This could protect their health and stop you becoming re-infected.
  • You can choose to have a test of cure to ensure the medication has worked. This should be two weeks after you have finished your medication.

Thousands of people around the world test positive for sexually transmitted infections each and every day. Testing is the only way to be certain of your sexual health status. If you do test positive, Better2Know can get you the medical treatment or onward referral you need to prevent and minimise any long-term health complications. In the meantime, you should avoid having sex until you (and your partner) have been treated, to prevent re-infection or passing the infection on to anyone else. Our expert sexual health advisors can arrange a private consultation for you with our network of doctors across Asia. You may instead decide to take your results to your own doctor or sexual health specialist.


With early identification and appropriate treatment, HIV is no longer the life-threatening virus it once was. If you are diagnosed with HIV, you will have regular blood tests to monitor the progress of your infection before starting treatment. HIV is treated with antiretroviral medications, which stop the virus replicating in the body, allowing the immune system to repair itself and prevent further damage. Different combinations of HIV medicines work for different people, so the medicine you take will be individual to you.

With HIV, early detection and intervention are extremely important. That is why Better2Know provides testing for HIV from as early as ten days after any potential exposure. If you are HIV positive, there are also apps and web pages that can help you manage and monitor your condition, so that you can take control of the virus and maintain your health and lifestyle.

If you think you have been exposed to HIV, post-exposure prophylaxis (PEP) medication may stop you becoming infected. PEP must be started within 72 hours of coming into contact with the virus for it to be effective and is only recommended following higher risk exposure.


Chlamydia is a curable infection, which can be treated with a short course of antibiotics. If you test positive for Chlamydia following a test or screen with Better2Know, we can arrange a private consultation to obtain your prescription and medication. 


If you test positive for Gonorrhoea your doctor will discuss your results with you and can also administer a prescription for the required treatment. Gonorrhoea can be cured, and in most cases treatment involves having a single antibiotic injection followed by one antibiotic tablet. It is sometimes possible to have another antibiotic tablet instead of an injection, if you prefer. As some Gonorrhoea infections are antibiotic resistant, it is important to have a test of cure two weeks after you have finished your medication.


Syphilis can often be cured with a short course of antibiotics. Such medication is only available on prescription, so you will need to be tested in order to be prescribed. An infection of less than two years is usually treated with an injection of penicillin, or a 10-14-day course of antibiotic tablets if you cannot have penicillin. An infection of more than two years is usually treated with three penicillin injections given at weekly intervals, or a four-week course of antibiotic tablets if you cannot have penicillin. 


Herpes outbreaks can be treated with various creams and medications are available which can help to reduce your symptoms. You can only pass the virus on when you have symptoms, so you should abstain from or practice safe sex with a condom during this time. If you find that you have a lot of outbreaks and/ or severe blisters, there are anti-viral medications that your doctor may be able to prescribe for you.

Hepatitis B

If you test positive for Hepatitis B, your Better2Know doctor may advise you to see a specialist. They will carry out further testing to see the effect the virus is having on your body, as well as the best treatment options for you. Most people who test positive find that their immune system will fight off the virus on its own, but careful monitoring of the infection is often necessary. A specialist will be able to provide the right treatment for you if the disease is more advanced. Antiviral medication may be prescribed. Regardless of whether the infection is producing symptoms or not, you are advised to avoid alcohol, get plenty of rest and maintain a healthy diet.

Hepatitis C

If you test positive for Hepatitis C, you may be referred to a specialist service. They will carry out further tests to assess the effect the virus is having on your body, along with the best treatment options for you. Careful monitoring of the infection is usually recommended. Treatment may include antiviral drugs to help your body rid itself of the virus. You will be advised to have regular check-ups to monitor your reaction to the drugs.


Sexually transmitted HPVs fall into two categories. Low-risk types do not cause cancer but can cause skin warts on or around the genitals or anus. For example, HPV types 6 and 11 cause 90% of genital warts. High-risk types of HPV, however, can cause conditions which may lead to cancer. Several high-risk HPV types have been identified. Two of these, HPV types 16 and 18, are responsible for the majority of HPV-related cancers.

If you test positive for HPV, even if it is a high-risk type, it does not mean that you will go on to develop cancer. If you have an HPV, you will be referred to a specialist who will be able to recommend follow up tests and advise you on the most appropriate treatment for you.

If you have a confirmed genital wart, this can be removed (usually through cryotherapy, which involves freezing the infected cells). There are also creams that can be prescribed to help remove warts, reduce their symptoms and even prevent their reoccurrence.


Mycoplasma can be cured with a short course of antibiotics. We can help you to get the appropriate medication, or you can take your results to your own doctor if you prefer.


Ureaplasma is a curable infection, which can be treated with a short course of antibiotics. Your Better2Know doctor will discuss your diagnosis with you and provide you with a prescription for the necessary medication. 


Gardnerella can clear up on its own, or if you have symptoms it can be effectively treated with antibiotics. Your Better2Know doctor will go through your results with you and advise on the best course of treatment.


Trichomonas is cured with antibiotics. The infection is unlikely to clear up on its own and your Better2Know doctor will be able to prescribe the right antibiotic for you.

Tell your partners

You should also contact your recent sexual partners to tell them which infection you have tested positive for. This is the responsible thing to do and could also serve to protect their health and fertility. With Better2Know, we can do this on your behalf following a positive result. Simply enter a name and contact details for each  partner into our notification system. You can decide whether you would like the message to come from you or be anonymous. We will inform them that they need to be tested, without compromising your confidentiality. Remember, when it comes to sexual health, it is always Better2Know.